Open the conversation or contact in your AssistantLabs dashboard and delete it. It is removed permanently.
This immediately and permanently removes your profile, your sign-in, your stored card token, and the assistants you own personally with their conversations, messages, contacts, segments, integrations and media. If you own a workspace that has other members, you must first transfer ownership or remove them.
Deleting an account does not remove assistants that belong to a workspace, or the workspace's data in CRM, Booking, Helpdesk, Tasks, Sales, Marketing, Landing Pages or Finance. Deleting an assistant removes its configuration, not its conversations or contacts.
To have any of this removed, write to legal@assistantlabs.io from your account's email address and tell us which workspace it is. We will complete the request within 30 days.
To stop Claude, ChatGPT or another assistant reaching your workspace, disconnect it under Connected apps in AssistantLabs, or delete the developer API key it uses. Access stops immediately. Remove it in the assistant as well, because removing it there does not revoke its authorization. Anything already delivered into the assistant's chat history must be deleted there.
In Account → Profile you can download your data as a JSON file: your profile, billing details (without card numbers), workspace membership and a summary of your assistants. It does not include end-user conversations.
If you spoke to a business that uses AssistantLabs, that business controls your data, so please ask it directly. If you cannot reach it, write to legal@assistantlabs.io and we will pass your request on.
Billing and invoice records are kept for 7 years to meet Israeli tax law. Deleted data leaves our backups as they roll over. See the Privacy Policy for the full retention table.