Glassix is an Israeli platform for contact centers with teams of agents. AssistantLabs is built for small and mid-sized businesses: a personal assistant that answers itself, with a CRM, booking and sales.
One assistant, with the same knowledge of your business, answers on WhatsApp, Instagram, Messenger, your website chat, the phone, email and Slack. Every conversation lands in one inbox, and every customer lands in the CRM.
WhatsApp
Instagram
Messenger
Website chat
Phone
Email
Slack
Maya sells homewares online. Her assistant answers while she packs.
One customer asked on Instagram whether a bowl is dishwasher-safe; another wrote on WhatsApp asking where her order was. The assistant answered both from the catalog and the store, and Maya kept packing. What needed her arrived with a one-line summary.
An hour on Google Meet, free. Tell us about the business and what you need.
Set it up together
One of our AI experts connects WhatsApp and your other channels and builds the assistant from your business information.
Go live
The assistant starts answering, and you see every conversation, booking and customer in one place.
Questions and answers.
Why AssistantLabs rather than Glassix?
Glassix is built for contact centers with a team of agents. If you are a small or mid-sized business and want customers answered even when you are busy, AssistantLabs answers itself and comes with a CRM, booking and sales, at a price written on the page.
Does it connect to my store?
Yes. AssistantLabs connects to Shopify, WooCommerce and other stores, and answers about products, stock and order status.
Can we keep our WhatsApp number?
Yes. We connect your existing number through the official WhatsApp Business API, and customers keep writing to the same number.
What happens when the assistant doesn’t know?
It hands you the conversation with a short summary. When you reply yourself, it steps aside.
Want to see it on your business?
A free one-hour integration meeting: you leave with an assistant answering on WhatsApp, and a 14-day trial with no credit card.