An online shop owner packing an order, her phone beside her
Comparison · Glassix alternative

Glassix or AssistantLabs?

Glassix is an Israeli platform for contact centers with teams of agents. AssistantLabs is built for small and mid-sized businesses: a personal assistant that answers itself, with a CRM, booking and sales.

Free integration meeting

Leave your name and phone, and we’ll message you on WhatsApp to pick a time. One hour, and you leave with an assistant answering your customers.

The comparison, row by row.

ComparedAssistantLabsGlassix
Built for
Small and mid-sized businesses, with or without a team
Contact centers with teams of agentsSource
Price
From ₪69 ($19 outside Israel) a month, on the page, 14-day free trial
Not on their website, given after a demoSource
Setup
We set it up with you in a free integration meeting
A demo and a sales processSource
Channels
WhatsApp, Instagram, Messenger, website chat, phone, email and Slack
WhatsApp, Instagram, Facebook, website, SMS, email and voiceSource
Run it from Claude, ChatGPT, Gemini and Grok
Yes: an official Claude plugin, a ChatGPT connector on Business accounts, and connections to Gemini and Grok
Not on their websiteSource
What else is inside
CRM, booking, sales journeys, helpdesk, marketing, finance and tasks
A multichannel AI contact centerSource
Official WhatsApp Business API
Yes, an official Meta partner

Glassix figures from their Hebrew and English websites, October 2026.

It answers wherever customers write, and call.

One assistant, with the same knowledge of your business, answers on WhatsApp, Instagram, Messenger, your website chat, the phone, email and Slack. Every conversation lands in one inbox, and every customer lands in the CRM.

  • WhatsAppWhatsApp
  • InstagramInstagram
  • MessengerMessenger
  • Website chatWebsite chat
  • PhonePhone
  • EmailEmail
  • SlackSlack

Maya sells homewares online. Her assistant answers while she packs.

One customer asked on Instagram whether a bowl is dishwasher-safe; another wrote on WhatsApp asking where her order was. The assistant answered both from the catalog and the store, and Maya kept packing. What needed her arrived with a one-line summary.

An online shop owner packing an order, her phone open on a chat

Run your business from Claude, ChatGPT, Gemini and Grok.

AssistantLabs connects to Claude, ChatGPT, Gemini and Grok. Write to it like a personal assistant, and it does the work in your system.

“Who hasn’t paid this month?”

You get the list with amounts, right inside your Claude, ChatGPT, Gemini or Grok chat.

“Change the answer about prices”

The assistant updates at once. No settings screens.

“Remind everyone booked for next week”

The reminders go out on WhatsApp, and you see who read and who replied.

  • ClaudeClaude
  • ChatGPTChatGPT
  • GeminiGemini
  • GrokGrok

Why businesses choose AssistantLabs.

No team of agents needed

The assistant answers itself and passes you only what needs you.

Price on the page, no demo

From $19 a month. See the price before you talk to anyone.

Every channel

WhatsApp, Instagram, Messenger, your website, the phone, email and Slack.

Works from Claude, ChatGPT, Gemini and Grok

“Which orders haven’t shipped yet?” — answered in the chat.

Connected to your store

Answers about products, stock and order status from your own store.

We set it up with you

A one-hour integration meeting with an AI expert, free.

Want to see how it looks on your business?

In the integration meeting we build the assistant together, on your number and your information.

Pricing

The price is on the page. No demo, no setup fee.

14-day free trial with every module open, no credit card. In a one-hour integration meeting we set it all up with you.

  • Agents Lite: your personal assistant on every channel, up to 100 automated conversations a month, $19 a month
  • Standard: any three modules (for example the assistant, CRM and booking), 15 automated conversations included then $0.29 each, $39 a month
  • All Modules: all nine modules, including helpdesk, marketing, finance and tasks, 30 automated conversations included, $129 a month

Switch in three steps.

Book an integration meeting

An hour on Google Meet, free. Tell us about the business and what you need.

Set it up together

One of our AI experts connects WhatsApp and your other channels and builds the assistant from your business information.

Go live

The assistant starts answering, and you see every conversation, booking and customer in one place.

Questions and answers.

Why AssistantLabs rather than Glassix?

Glassix is built for contact centers with a team of agents. If you are a small or mid-sized business and want customers answered even when you are busy, AssistantLabs answers itself and comes with a CRM, booking and sales, at a price written on the page.

Does it connect to my store?

Yes. AssistantLabs connects to Shopify, WooCommerce and other stores, and answers about products, stock and order status.

Can we keep our WhatsApp number?

Yes. We connect your existing number through the official WhatsApp Business API, and customers keep writing to the same number.

What happens when the assistant doesn’t know?

It hands you the conversation with a short summary. When you reply yourself, it steps aside.

Want to see it on your business?

A free one-hour integration meeting: you leave with an assistant answering on WhatsApp, and a 14-day trial with no credit card.

14-day free trial · Integration meeting at no cost

Book a free integration meeting