Sales

Win the customers you have. Go find the ones you don't.

One workspace for both sides of sales. Build automated journeys that nurture and convert the customers you already have, and run an AI sales team that finds and closes new business — across your channels, connected to the tools you already use.

Nurture & convert · B2C + B2B

Customer Journeys

Automated messaging sequences — cart recovery, win-backs, reorders, renewals — that hand off to a real conversation the moment a customer replies.

See journeys
Prospect & close · B2B

AI Sales Team

AI workers run your outbound pipeline — from finding who to sell to, through the meetings and demo, all the way to the close.

Meet the team
Get started No store needed to start — connect your channels and tools as you go
1 Customer Journeys

Automation that knows when to stop automating.

Group customers into live segments, then build journeys that follow up on their own — and hand the chat to your agent the second someone replies. Works for a store recovering carts or a B2B seller nudging a stalled deal.

The journey builder

Build the sequence. Watch it play.

Drop messages, waits, and conditions onto one timeline. Write each step yourself or let the agent phrase it. A live phone preview shows exactly what the customer sees, and a built-in test send lets you try it before you launch.

  • Messages, delays, and branching conditions
  • Personalize with name, order, and cart tokens
  • Live phone preview and a built-in test send
Abandoned cart recovery
Live journey
Active
Wait 1 hour
Gentle nudge
Hi {first_name}, want me to hold the items in your cart?
AI
If no reply · 1 day
Offer 10% off
Your cart is still waiting — here's SAVE10 to finish up.
On purchase
Thank you + order summary
Exit

The handoff

It steps back the moment they reply.

A journey is only automated until someone answers. The instant a customer writes back, the sequence pauses and your AssistantLabs agent takes over — answering questions, checking stock, and closing the sale on the same number.

  • Automated steps pause the second someone replies
  • The agent answers with your full product knowledge
  • You can jump in from your phone whenever you like
WhatsApp
Maya · +972
In cart-recovery journey
Journey · automated
Hi Maya, looks like you left the linen dress in your cart. Want me to hold it?
Yes please. Do you have it in medium?
Agent · took over
Yes — one medium left. I'll reserve it and send a checkout link now.
She replied — the journey paused and the agent stepped in

Live segments

Customers group themselves.

Pull segments straight from your store and CRM — abandoned carts, VIPs, lapsed buyers, open opportunities — or build them from a list you bring yourself. They update on their own, so every journey always targets the right list.

  • Built from purchases, labels, and custom fields
  • Counts refresh automatically as customers move
  • Point any journey at a segment in one click
Segments Live
Shopify
Abandoned carts
Shopify · last 24h
1,284customers
VIPs · 3+ orders
CRM segment
612customers
Lapsed · 90+ days
CRM segment
2,940customers
2 AI Sales Team

Your outbound sales team, set up for you.

Where journeys work the customers you already have, the sales team goes and finds new ones. Four AI workers own your outbound pipeline and hand off to each other, so a lead never falls through. Sourcing, prospecting, and enrichment run on AI today — the later stages are live in your workspace and moving onto automation stage by stage.

Analyst
Works out who your best customers are.
Source
Prospector
Builds the target list and finds who to reach.
ProspectEnrich
SDR
Reaches out, works the reply, books the meeting.
OutreachQualify
Account Executive
Runs the meetings, demos, and closes.
DiscoveryDemoProposalClose
Automated today Automation rolling out
Pipeline boardProspects move across as each worker advances them
1 · Prospect24
Northwind Trading
Lumen Analytics
Harbor Foods
2 · Enrich11
Vela Studio
Basecamp Dental
3 · OutreachAuto soon
Ridgeline Co.
Atlas Freight
4 · QualifyAuto soon
Peak Ventures
5 · DiscoveryAuto soon
Cedar Labs
6 · DemoAuto soon
Meridian Health
7 · ProposalAuto soon
Solstice Retail
8 · CloseAuto soon
Orbit Media
9 · WonAuto soon
Kestrel Group

Analyst · Source

Start from who already buys.

Point the Analyst at a group of your best customers. It profiles the traits they share and builds an ideal-customer spec you can reuse across every search.

  • Builds an ICP from purchases, labels, and custom fields
  • Enriches from the web to find shared traits
  • Rates its own confidence in the spec
Ideal customer · VIPs
Built from 612 customers
High confidence
Repeats within 30 days
Basket over ₪300
Buys the premium line
10–50 employees
Spec ready — hand it to the Prospector

Prospector · Prospect & Enrich

Find the lookalikes. Find the person.

The Prospector takes the spec and goes looking — surfacing businesses that match, then enriching each with the decision-maker's name and a real way to reach them. Approve the list and it drops onto the board.

  • Finds lookalike businesses that match the ICP
  • Finds the decision-maker and how to reach them
  • You review and approve before anyone's added
Lookalikes · 3,410 found
Matched to “Ideal customer · VIPs”
NT
Northwind Trading
Dana Weiss · Head of Ops
94%
LA
Lumen Analytics
Omer Katz · Founder
91%
HF
Harbor Foods
Rina Alon · Procurement
88%
Add to pipeline — the SDR takes it from here

From there the SDR runs a multi-touch cadence until someone replies, qualifies the answer, and books the meeting — then the Account Executive runs discovery, tailors the demo, sends the proposal, and closes. That whole back half is live in your workspace today and moving onto AI stage by stage.

One workspace

Both sides of sales, one pipeline.

Journeys and the sales team share the same customers, context, and board — so nothing gets dropped between keeping a customer and winning a new one.

One shared customer record

Every customer, conversation, and deal lives in one place. Both sides read and write the same context, so nothing slips between nurture and new business.

Meet customers on any channel

WhatsApp today, and the channels your customers move to next. The same journeys and the same agent, wherever the conversation happens.

Connects to your stack

Plug in your store, CRM, and calendar — or start with nothing but a list of customers. Sales grows into whatever tools you already run.

Built to run itself

AI writes the messages, picks the products, finds the prospects, and works the pipeline — while you stay in control and step in whenever you want.

FAQ

Questions about Sales

How the two sides work, what you connect, and what’s live today.

Chat with us
What do I need to connect to get started?
It depends on your use case. Connect an e-commerce store for orders, carts, and live segments, and your AssistantLabs agent for the messaging identity and AI. Running pure outbound? You can start from just a customer list — no store required. You don’t need the whole stack on day one, and you add what fits as you grow.
How is this different from a regular email or SMS automation tool?
Journeys run where your customers already chat and stop automating the moment someone replies — the conversation is handed to your AI agent, who answers with your full product knowledge and closes on the same thread. It’s a conversation, not a one-way broadcast.
What can the journeys do?
Sequences of messages, waits, and branching conditions — cart recovery, win-backs, reorders, post-purchase follow-ups. A step can carry an AI-written message, a product card, a one-tap checkout link, or a discount code, and personalize with the customer’s name, order, and cart.
Where do the segments come from?
Straight from your store and CRM — abandoned carts, VIPs, lapsed buyers, custom labels and fields — or from a list you bring yourself. They’re live: counts refresh on their own as customers move, and you point a journey at a segment in one click.
What is the AI sales team?
A second, B2B side: four AI workers — Analyst, Prospector, SDR, and Account Executive — running a full outbound pipeline, from finding who to sell to all the way to the close. The Analyst builds an ideal-customer profile from your best buyers, and the Prospector finds lookalike businesses and the person to reach.
Which parts of the sales team are live today?
Source (the Analyst’s ideal-customer profile), Prospect, and Enrich (the Prospector finding businesses and decision-makers) run on AI now. The later stages — outreach, qualifying, discovery, demo, proposal, and close — are live in your workspace as a working pipeline today, and AI automation is rolling onto them stage by stage.
Can I still take over a conversation myself?
Always. Every journey pauses when a customer replies, and you can jump in from your phone at any point — the AI steps aside the moment a human, either you or your customer, joins the thread.
How does WhatsApp’s 24-hour window affect journeys?
WhatsApp lets you message freely for 24 hours after a customer’s last reply. Inside that window your journey and agent send normal messages; outside it, a step that needs to reach the customer goes out as an approved template — so a recovery or follow-up still lands.
How much does Sales cost?
Sales is part of AssistantLabs — you connect it to your agent and Shopify from your account, and it follows the same simple, per-conversation pricing as the rest of the platform. See full pricing →

Sell to the customers you have — and the ones you don’t.

Connect your store and channels — or just your customer list — launch a journey, and put your AI sales team to work. Start today.