Services & HospitalityAI phone answering for restaurants that books while you serve.
From salons and studios to restaurants and cafés, AssistantLabs takes reservations and orders, answers the regular questions, sends reminders, and brings customers back. AI phone answering for restaurants, plus WhatsApp and chat for everyone — so you can stay focused on the guest in front of you.
- 24/7
- bookings & orders
- −41%
- no-shows with reminders
- <5s
- to reply, even at the rush
Friday is full. Saturday has two tables left at 20:00.
Want me to tell your regulars about Saturday?
WHATSAPPWHY IT MATTERS
You can't serve a guest and answer the phone.
In service and hospitality, you're hands-on all day. Every message you can't get to is a booking, an order, or a repeat customer quietly lost.
Bookings come in mid-shift
The phone rings while you're with a customer or in the weeds. It goes to voicemail, and the booking goes elsewhere.
The agent takes every booking instantlyNo-shows cost you the slot
An empty table or a missed appointment is revenue you can't recover — and on a busy night, one you turned others away for.
Reminders & confirmations cut no-showsThe same questions, on repeat
"Are you open?" "Do you have parking?" "Is it vegan?" Answering them all day pulls you off the floor.
Helpdesk answers the routine ones itselfRegulars drift away
A great first visit means nothing if they forget you. Without a nudge, most one-time guests never come back.
Win-back & loyalty journeys bring them home
- Restaurants & cafésTables & orders
- Salons & spasAppointments & walk-ins
- Trades & home servicesQuotes & job bookings
- Studios & classesSessions & memberships
WHAT IT DOES
One assistant that sells, follows up and supports.
AI AGENTS
A front-of-house that never leaves the desk.
Connect your booking system and the agent knows your services, menu, hours, and availability. It takes reservations and orders, answers questions, and books jobs — in your voice, in any language, at any hour.
- Takes reservations, orders & job bookings
- Answers hours, menu, prices & parking questions
- Gives rough quotes and books visits into your diary
SALES · GUEST JOURNEYS
Confirmations that fill seats. Follow-ups that fill them again.
Group guests into live segments — upcoming bookings, first-timers, regulars who've gone quiet — and let automated WhatsApp journeys confirm, remind, and win back. When a guest replies, the agent takes over to rebook.
- Booking confirmations & day-before reminders
- Win-backs, birthday offers & loyalty nudges
- A reply pauses the journey and hands off to rebook
HELPDESK
The everyday questions, off your plate.
Every message becomes a ticket. Helpdesk answers the routine ones — hours, menu, directions, changes to a booking — within your business hours, and passes complaints or special requests to you.
- Auto-answers hours, menu, directions & changes
- Follows your opening hours & holidays
- Passes complaints & special requests to you
ONE GUEST, ONE JOURNEY
How a guest flows through it all.
The three products share the same guest, booking, and context — so nobody's forgotten between the first message and the next visit.
- 01 · Agent
Books a table
Roi messages on Friday afternoon. The agent finds a slot and books a table for four at 8pm.
- 02 · Sales
Gets reminded
A confirmation lands right away, and a reminder on the day. He confirms — the table stays booked.
- 03 · Helpdesk
Asks a question
He checks if there's a nut-free option. Helpdesk answers the basics and flags the allergy to the chef.
- 04 · Sales
Comes back
A few weeks later, a win-back nudge reaches him. He rebooks — and becomes a regular.
Google Calendar
Calendly
Wix- WhatsApp
Instagram
Messenger
Google Sheets
Make
OUTCOMES
What venues see in the first 90 days.
More bookings taken, fewer no-shows, and hours handed back to the floor.
- Bookings after hours44%taken while closed
- No-shows−41%with reminders
- Questions auto-resolved66%no staff needed
- Repeat visits+28%from win-back journeys
For service & hospitality, answered.
Can AI answer restaurant phone calls?
Yes. The AssistantLabs voice agent picks up with the same knowledge as your chat agent — opening hours, menu, availability — takes the reservation, and passes anything unusual to your staff, so the phone stops pulling people off the floor.
What's the best booking app for a salon?
One your clients don't have to download. With AssistantLabs, clients book by WhatsApp message or a booking link, the agent offers only real openings, and reminders go out automatically — while you run the day from one calendar.
Can it take bookings and orders on its own?
Yes. The agent reads your live availability, offers real slots or times, and writes the reservation, appointment, or order straight into your book — then confirms it and sends a reminder before the visit.
Which booking tools do you connect to?
Google Calendar, Calendly, and Wix Bookings connect directly. Restaurant reservation systems, POS, and other tools connect through Make, and you can bring guest lists in via Google Sheets.
How do reminders reduce no-shows?
Upcoming bookings form a live segment. A WhatsApp journey sends a confirmation and a day-before reminder automatically. If a guest needs to change or cancel, they just reply and the agent finds a new time — freeing the slot for someone else.
Can it handle quotes for trades and home services?
Yes. For plumbers, electricians, cleaners, and the like, the agent answers around the clock, gives rough quotes by job type, and books visits straight into your schedule — even during emergency call-outs.
What about complaints or special requests?
The agent handles the everyday questions and passes anything sensitive — a complaint, an allergy, a private-event enquiry — to the right person, with the full conversation attached so nothing gets lost.
How long does setup take?
Most venues are live within an afternoon. Connect your booking system and channels, and the agent trains itself on your services, menu, and hours — no scripts to write.
BUILT FOR HOW YOUR BUSINESS WORKS
Let it take the bookings while you take care of guests.
Connect your booking system and start taking reservations, orders, and enquiries on every channel — today.
- INDUSTRYE-commerce & Retail ›Shopify, WooCommerce and Wix stores.
- INDUSTRYHealth & Clinics ›Clinics: bookings, reminders, patients.
- INDUSTRYReal Estate ›Qualify leads and book viewings, 24/7.
Free integration meeting · No card · A real person joins when you ask