NewAssistant Labs for Claude

Run your whole business from Claude

Connect your Assistant Labs account to Claude once. Then just ask — what came in this week, who is still waiting, why the agent got an answer wrong. Claude reads your real conversations, and fixes the agent while you talk to it.

Connects in about two minutes
Sign in — no API key to paste Works in claude.ai, Desktop, mobile and Claude Code You approve every permission
Claude Assistant Labs
Which customers are still waiting for an answer?
Usedlist_conversations

Four people are still waiting. The longest has been 19 hours:

Yael — asked whether you deliver to Eilat. The agent never answered.

Dana — asked for a quote on 40 units.

We do deliver to Eilat. Teach the agent that.
Usedpatch_agent_module
Added to the delivery FAQ. Try asking it now.
Built on the Model Context Protocol
claude.aiClaude DesktopClaude mobileClaude Code

Three connectors

Your whole operation, in one chat

Each connector opens up a different part of Assistant Labs. Add the ones you use — they all work side by side in the same conversation.

Agents

Conversations, customers and the agent itself

Every conversation your agent has had, the contacts behind them, and the settings that decide how it answers.

  • Read, search and summarise real conversations
  • Edit the agent — FAQs, catalog, hours, tone
  • Contacts, labels and segments
  • Send WhatsApp templates and replies
Connector addresshttps://mcp-server-150134556021.us-central1.run.app/mcp

Sales

Journeys, audiences and outbound

The WhatsApp journeys that follow up on carts, orders and quiet customers — and how they are performing.

  • Review and edit journeys
  • Check who is enrolled and who converted
  • Manage message templates
Connector addresshttps://mcp-server-150134556021.us-central1.run.app/sales/mcp

Tasks

The work your business owes people

What is open, what is blocked, and what someone promised a customer — kept in one place instead of in your head.

  • Open, update and close tasks
  • Ask what is still outstanding
  • Turn a conversation into a task
Connector addresshttps://mcp-server-150134556021.us-central1.run.app/tasks/mcp

Every connector is a read of your live account — nothing is copied, exported or stored on Claude’s side.

Things to ask it

No dashboards. Just ask.

These are ordinary sentences, typed into Claude. It works out which part of your account to read and answers from your real data.

Understand the week

How many conversations came in this week, and what did people ask about most?

Show me every chat where someone asked about delivery and didn’t get a straight answer.

Which customers are still waiting for a reply?

What are people complaining about lately?

Fix the agent

The agent keeps saying we’re open on Saturday. We’re not — fix it.

Add a returns policy to the FAQ, in Hebrew.

Re-scan our website; we changed our prices.

Before you save that — show me how the agent would answer.

Reach customers

Who bought from us twice but hasn’t been back in three months?

Draft a WhatsApp update for everyone labelled VIP.

Reply to Dana and tell her the quote is on the way.

It reads the real thing

Your actual conversations — not a summary of them

Claude reads the transcripts your customers actually sent: the questions, the follow-ups, and the moments the agent lost them. Ask in plain language and it finds the pattern across hundreds of chats.

  • Search by what was said, not by keyword tags
  • Volumes, busiest hours, repeat questions
  • Full transcripts, including Hebrew
  • Long answers are capped and always say when they are partial
What Claude uses
  • list_conversations
  • search_conversations
  • conversation_stats
  • get_conversation

It can act, not just report

Fix the agent in the same breath you spot the problem

Finding a bad answer and fixing it are usually two different tools and two different days. Here they are one sentence. Claude edits the agent’s knowledge, and you can have it rehearse the new answer before anything goes live.

  • Edit FAQs, catalog, hours, links and tone
  • Add instructions in your own words
  • Re-scan your website when something changes
  • Simulate a conversation before you save
What Claude uses
  • patch_agent_module
  • set_extra_instructions
  • scan_website
  • simulate_conversation

It reaches your customers

From “who’s gone quiet?” to a message sent

The same conversation that surfaces a segment can write to it. Claude pulls the contacts, drafts the message in your voice, and sends it through the channels you have already connected.

  • Contacts, labels and saved segments
  • Create and send WhatsApp templates
  • Reply into a live conversation
  • Every send obeys the permissions you approved
What Claude uses
  • list_contacts
  • list_segments
  • create_whatsapp_template
  • send_whatsapp_template

Security

It only ever gets what you hand it

A connector is a door into your business, so it is built to be narrow, inspectable and easy to shut.

You approve each permission

The consent screen lists exactly what Claude is asking for — reading conversations, editing the agent, sending messages. Untick anything you would rather keep to yourself.

Read-only stays read-only

Tools are built from the permissions you actually granted. A read-only connection is never even shown a tool that could change or send something.

Nothing is stored on the way

The connector holds no copy of your data and no credentials of its own. Every question becomes one live request to your account, answered and forgotten.

Sign in — don’t paste a secret

You connect with your Assistant Labs login, so no key ever lands in a URL, a screenshot or a chat log. Access is bound to that one connector and expires on its own.

One org, one agent

A connection reaches only the organization you signed in to, and only the agents inside it. If you run several, you pick which one it may see.

Revoke in one click

Disconnect it in Claude, or cut it off from your Assistant Labs settings. Access stops immediately — there is nothing left behind to clean up.

Setup

Three steps, about two minutes

No developer, no install, no key to generate. If you can paste a web address, you can do this.

1

Copy the connector address

Open your agent in Assistant Labs and go to Connect → Claude. Copy the address shown there.

2

Add it in Claude

In Claude, choose Add custom connector, paste the address, and click Connect. Sign in with your Assistant Labs account.

3

Approve and ask

Pick the agent, approve what Claude may do, then open a chat and ask it about your week.

Works everywhere Claude does
claude.ai in the browser The Claude desktop app Claude on your phone Claude Code in the terminal

Questions

The things people ask first

Still unsure about something? Message us and we’ll answer properly.

Ask us on WhatsApp
Do I need a paid Claude plan?
Custom connectors are available on Claude’s paid plans. On the Assistant Labs side there is nothing extra to buy — connecting is included with your account.
Is this a plugin I have to install?
No. It is a connector — you paste one web address into Claude and sign in. Nothing is downloaded, and nothing runs on your computer. In Claude Code it is a single command instead.
Can Claude change things without asking me?
It can only do what you approved when you connected, and Claude shows you each action before it runs. If you connect with read-only permissions, it cannot change or send anything at all.
Does it work in Hebrew?
Yes. Your conversations are read as they were written, and you can ask your questions and get your answers in Hebrew.
What if I have more than one agent?
You choose which one the connection may reach when you approve it. If you leave several available, you can just tell Claude which agent you mean.
Can I use ChatGPT instead?
Yes — the same connectors work with ChatGPT and Codex. The Academy has a guide for that too.

Your business already answers questions all day. Now you can ask it some.

Connect Assistant Labs to Claude and find out what your customers have been asking while you were busy.

Start free Works with the agents you already have