Health & ClinicsAI receptionist for clinics: fill your schedule, empty the phone.
AssistantLabs is the AI receptionist for clinics that answers patient questions, books and reschedules appointments straight into your calendar, and sends the reminders that keep chairs full — so your front desk isn't tied to the phone all day.
- −38%
- no-shows with reminders
- 24/7
- booking, even after hours
- <30s
- to answer a patient
Eleven patients tomorrow. All confirmed on WhatsApp but one.
Want me to offer the 15:30 gap to the waitlist?
WHATSAPPWHY IT MATTERS
The front desk can't be everywhere.
Patients message when it suits them — evenings, weekends, mid-appointment. Every missed call and empty slot is care you couldn't give and revenue you didn't book.
Calls go unanswered
When the desk is with a patient, the phone rings out. Callers rarely try twice — they book with whoever picks up.
The agent answers every message instantlyNo-shows leave gaps
A forgotten appointment is an empty chair that can't be refilled — and a patient who slips through the cracks.
Automated reminders cut no-shows sharplyThe same questions, all day
"Do you take my insurance?" "Where do I park?" "What do I bring?" The desk answers the same handful endlessly.
Helpdesk resolves the routine ones itselfRecalls slip through
Six-month check-ups and follow-ups depend on someone remembering to reach out. Usually, no one does.
Recall journeys bring patients back on time
- DentalCleanings & check-ups
- Medical clinicsGP & specialist visits
- Aesthetics & spaTreatments & follow-ups
- Therapy & wellnessPhysio, psych & more
WHAT IT DOES
One assistant that sells, follows up and supports.
AI AGENTS
A receptionist that books while you treat.
Connect your calendar and the agent knows your services, providers, and open slots. It answers patient questions, offers real times, and books, reschedules, or cancels straight into your diary — in any language.
- Books, reschedules & cancels in your calendar
- Answers hours, prices, insurance & prep questions
- Replies in the patient's own language, 24/7
SALES · PATIENT JOURNEYS
Reminders that fill chairs. Recalls that bring patients back.
Group patients into live segments — upcoming visits, six-month recalls, lapsed patients — and let automated WhatsApp journeys handle reminders and win-backs. When a patient replies, the agent takes over to rebook.
- Appointment reminders & confirmations
- Six-month recalls & lapsed-patient win-backs
- A reply pauses the journey and hands off to rebook
HELPDESK
Routine questions handled. The sensitive ones reach a person.
Every message becomes a ticket. Helpdesk resolves the everyday ones — hours, directions, prep, insurance — within your business hours, and routes anything clinical or urgent to the right member of staff.
- Auto-resolves hours, directions & prep questions
- Follows your business hours & holidays
- Routes clinical or urgent messages to staff
ONE PATIENT, ONE JOURNEY
How a patient flows through it all.
The three products share the same patient, calendar, and context — so nobody gets forgotten between the first message and the next visit.
- 01 · Agent
Books a visit
Dana messages after hours. The agent offers real slots and books her in with Dr. Levi.
- 02 · Sales
Gets reminded
A reminder lands the day before. She confirms, and the chair stays full — no no-show.
- 03 · Helpdesk
Asks a follow-up
Afterwards she has a question. Helpdesk answers the routine part and flags the clinical bit to Dr. Levi.
- 04 · Sales
Comes back
Six months on, a recall reaches her automatically. She rebooks — and the cycle keeps turning.
Google Calendar
Calendly
Wix- WhatsApp
Instagram
Messenger
Google Sheets
Make
OUTCOMES
What clinics see in the first 90 days.
Fuller diaries, fewer no-shows, and a front desk that finally gets to breathe.
- No-shows−38%with automated reminders
- Questions auto-resolved64%no staff needed
- Bookings after hours41%outside opening times
- Recalls rebooked+29%from recall journeys
For clinics, answered.
Which calendars and booking tools do you support?
Google Calendar, Calendly, and Wix Bookings connect directly, syncing live availability per provider. Other practice-management systems can connect through Make, and you can bring patient lists in via Google Sheets.
How much does an AI receptionist cost for a clinic?
You can start free: the AssistantLabs Free plan includes 20 automated conversations a month with every feature, booking and reminders included. Busier clinics move to the Paid plan — a flat monthly price plus a small fee per automated conversation, with no setup fee.
Can an AI receptionist book appointments?
Yes. The agent reads your real openings and writes changes straight into the calendar — booking new visits, moving existing ones, and freeing cancelled slots so they can be filled again.
How do appointment reminders work?
Upcoming appointments form a live segment. A WhatsApp journey sends a confirmation and a day-before reminder automatically. If a patient replies to reschedule, the automation pauses and the agent finds a new time.
What about clinical or sensitive questions?
The agent handles logistics and general information, and routes anything clinical, urgent, or sensitive to the right staff member rather than answering it. You decide exactly which topics always go to a person.
Does it work outside business hours?
Yes. Patients can book and get answers any time, and Helpdesk follows your business hours and holidays — giving honest "we're back at 9am" replies when your team is off.
How long does setup take?
Most clinics are live within an afternoon. Connect your calendar and channels, and the agent trains itself on your services, providers, and FAQs — no scripts to write.
BUILT FOR HOW YOUR BUSINESS WORKS
Give your clinic a front desk that never sleeps.
Connect your calendar and start booking, reminding, and answering patients on every channel — today.
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Free integration meeting · No card · A real person joins when you ask