Industries / E-commerce & Retail

Turn every message into another sale.

AssistantLabs plugs into your Shopify, WooCommerce, or Wix store and runs the whole conversation — answering product questions, recovering carts, chasing reviews, and handling returns. One AI that sells, follows up, and supports, across every channel.

Get started Connects to your store in minutes
27%
of carts recovered
<30s
avg. reply, day or night
more reviews collected
WhatsApp
Noa · shopping your store
Agent · connected to Shopify
Live
Do you have the linen dress in medium? And can it arrive before Friday?
Agent · checking stock
Linen midi dress · Sand
Medium · ₪240 · 1 left
In stock
Yes — one medium left in Sand. Order in the next 3 hours and express delivery reaches you Thursday. Want me to reserve it?
Live stock, price & delivery pulled from your store
Shopify
Shopify stores
Products, orders & carts, synced live
WooCommerce
WooCommerce
Your WordPress catalog, connected
Wix
Wix stores
Bookings & storefront in one place

Why it matters

The sales you're losing after hours.

Online shoppers don't wait. When a question goes unanswered or a cart sits idle, the sale quietly disappears — usually while you're closed.

Abandoned carts pile up

Seven in ten carts are left behind. Without a timely, personal nudge, that revenue never comes back.

Automated recovery journeys win them back

Questions come in at 11pm

"Is this in stock?" "Where's my order?" A slow reply means the shopper buys elsewhere by morning.

The agent answers instantly, 24/7

Returns & WISMO eat your day

"Where is my order?" and refund requests flood the same inbox, burying the messages that could become sales.

Helpdesk resolves the routine ones itself

One-time buyers never return

You worked hard for the first sale. Without a follow-up, most shoppers forget you before the second.

Win-back & reorder journeys bring them home
AI Agents

A shop assistant that knows your whole catalog.

Connect your store and the agent learns every product, price, and variant. It recommends the right item, checks live stock, and answers sizing and delivery questions — then closes the sale with a checkout link.

  • Recommends products and checks live stock
  • Looks up orders and delivery status by number
  • Sends checkout links and closes the sale in chat
Instagram
Instagram DM · @wandergoods
Answering now
Loved the tote in your last post — is it still available?
Agent
Canvas tote · Olive
₪129 · in stock
Yes, the olive tote is back in stock at ₪129. Here's a link to check out — want me to hold one for you?
Sales · Customer Journeys

Recover carts. Win back lapsed buyers. On autopilot.

Pull live segments from your store — abandoned carts, VIPs, buyers who've gone quiet — and let automated WhatsApp journeys follow up on their own. The second a shopper replies, the agent takes over and closes.

  • Cart recovery, win-backs, reorders & review requests
  • Segments refresh from your store automatically
  • Hands off to a real conversation the moment they reply
Abandoned cart recovery
Live · 1,284 in journey
Active
Wait 1 hour
Gentle nudge
Hi {first_name}, want me to hold the items in your cart?
If no reply · 1 day
Offer 10% off
Your cart is still waiting — here's SAVE10 to finish up.
On purchase
Thank you + review request
Exit
Helpdesk

Returns, refunds & "where's my order" — handled.

Every message becomes a ticket, and Helpdesk works the desk. It resolves the routine stuff — order status, returns, exchanges — closes it with a clean record, and routes anything that needs a person to the right teammate.

  • Auto-resolves WISMO, returns & exchange requests
  • Starts refunds and updates orders in your store
  • Escalates the tricky ones to the right person
Helpdesk · Inbox Open now
Where's order #4821?
Maya · WhatsApp
Auto-resolved
Exchange for a larger size
Roi · Instagram
Auto-resolved
!
Damaged on arrival
Dana · Messenger
To Noa
Wholesale enquiry
Website
Handoff

One customer, one journey

How a single shopper flows through it all.

The three products aren't separate tools — they share the same customer, context, and store data. Here's one shopper moving through all of them.

Agent

Asks & buys

Noa DMs about a dress. The agent checks stock, answers sizing, and sends a checkout link.

Sales

Gets nudged

She hesitates. A cart-recovery journey follows up and offers a small code to finish the order.

Helpdesk

Needs a hand

Her order runs late. Helpdesk answers the WISMO instantly and keeps her updated until it lands.

Sales

Comes back

A review request lands, then a reorder nudge a month later. Noa buys again — a repeat customer.

Connected to your stack

Works with the tools your store already runs on.

Plug in your platform and the whole system reads live products, orders, and customers — no exports, no spreadsheets.

Shopify
Shopify
Products, orders & carts
WooCommerce
WooCommerce
Catalog & order sync
Wix
Wix
Store & bookings
WhatsApp
WhatsApp
Sell & support in chat
Instagram
Instagram
DMs & story replies
Messenger
Messenger
Facebook shop chats
Google Sheets
Google Sheets
Export & reporting
Make
Make
Automate anything else

Outcomes

What stores see in the first 90 days.

Faster replies, recovered carts, and a support inbox that mostly runs itself.

Carts recovered
27%
of abandoned carts
Tickets auto-resolved
68%
no human needed
Avg. first reply
24s
day or night
Repeat-purchase lift
+31%
from win-back journeys

Questions

For online stores, answered.

Platforms, live data, cart recovery, returns — how it works for a store like yours.

Talk to us
Which store platforms do you support?
Shopify, WooCommerce, and Wix stores connect directly, syncing your products, prices, stock, orders, and carts in real time. If you're on another platform, you can connect it through Make or bring data in via Google Sheets.
Does the agent see live stock and order status?
Yes. It reads live inventory, prices, and variants when it answers, and looks up any order by number to give an accurate delivery status — so it never promises something you can't fulfil.
How does cart recovery work?
Abandoned carts form a live segment pulled from your store. A WhatsApp journey follows up automatically — a gentle nudge, then an optional discount. The moment the shopper replies, the automation pauses and the agent takes over to close the sale.
Can it handle returns and refunds on its own?
Helpdesk resolves the routine ones — confirming eligibility, starting refunds, and arranging exchanges directly in your store — while flagging anything unusual, like a damaged item or a dispute, to the right teammate.
Will it keep my brand's tone of voice?
Yes. The agent replies in your tone, in any language your customers use, and you can adjust how it sounds just by chatting with it. You can also step in from your phone any time.
How long does setup take?
Most stores are live within an afternoon. Connect your store and channels, and the agent trains itself on your catalog and FAQs — no scripts or flow charts to build.

Give your store an assistant that never clocks out.

Connect Shopify, WooCommerce, or Wix and start selling, following up, and supporting on every channel — today.

Get started No credit card required