Take the booking while you're busy serving.
From salons and studios to restaurants and cafés, AssistantLabs takes reservations and orders, answers the regular questions, sends reminders, and brings customers back — so you can stay focused on the guest in front of you.
Why it matters
You can't serve a guest and answer the phone.
In service and hospitality, you're hands-on all day. Every message you can't get to is a booking, an order, or a repeat customer quietly lost.
Bookings come in mid-shift
The phone rings while you're with a customer or in the weeds. It goes to voicemail, and the booking goes elsewhere.
No-shows cost you the slot
An empty table or a missed appointment is revenue you can't recover — and on a busy night, one you turned others away for.
The same questions, on repeat
"Are you open?" "Do you have parking?" "Is it vegan?" Answering them all day pulls you off the floor.
Regulars drift away
A great first visit means nothing if they forget you. Without a nudge, most one-time guests never come back.
A front-of-house that never leaves the desk.
Connect your booking system and the agent knows your services, menu, hours, and availability. It takes reservations and orders, answers questions, and books jobs — in your voice, in any language, at any hour.
- Takes reservations, orders & job bookings
- Answers hours, menu, prices & parking questions
- Gives rough quotes and books visits into your diary
Confirmations that fill seats. Follow-ups that fill them again.
Group guests into live segments — upcoming bookings, first-timers, regulars who've gone quiet — and let automated WhatsApp journeys confirm, remind, and win back. When a guest replies, the agent takes over to rebook.
- Booking confirmations & day-before reminders
- Win-backs, birthday offers & loyalty nudges
- A reply pauses the journey and hands off to rebook
The everyday questions, off your plate.
Every message becomes a ticket. Helpdesk answers the routine ones — hours, menu, directions, changes to a booking — within your business hours, and passes complaints or special requests to you.
- Auto-answers hours, menu, directions & changes
- Follows your opening hours & holidays
- Passes complaints & special requests to you
One guest, one journey
How a guest flows through it all.
The three products share the same guest, booking, and context — so nobody's forgotten between the first message and the next visit.
Books a table
Roi messages on Friday afternoon. The agent finds a slot and books a table for four at 8pm.
Gets reminded
A confirmation lands right away, and a reminder on the day. He confirms — the table stays booked.
Asks a question
He checks if there's a nut-free option. Helpdesk answers the basics and flags the allergy to the chef.
Comes back
A few weeks later, a win-back nudge reaches him. He rebooks — and becomes a regular.
Connected to your stack
Works with the tools your business already runs on.
Plug in your booking system and channels, and the whole system reads live availability and guest details — no double-booking, no double entry.
Outcomes
What venues see in the first 90 days.
More bookings taken, fewer no-shows, and hours handed back to the floor.
Questions
For service & hospitality, answered.
Bookings, reminders, quotes, and win-backs — how it works for a venue like yours.
Talk to usLet it take the bookings while you take care of guests.
Connect your booking system and start taking reservations, orders, and enquiries on every channel — today.