Fill your schedule. Empty the phone.
AssistantLabs answers patient questions, books and reschedules appointments straight into your calendar, and sends the reminders that keep chairs full — so your front desk isn't tied to the phone all day.
Why it matters
The front desk can't be everywhere.
Patients message when it suits them — evenings, weekends, mid-appointment. Every missed call and empty slot is care you couldn't give and revenue you didn't book.
Calls go unanswered
When the desk is with a patient, the phone rings out. Callers rarely try twice — they book with whoever picks up.
No-shows leave gaps
A forgotten appointment is an empty chair that can't be refilled — and a patient who slips through the cracks.
The same questions, all day
"Do you take my insurance?" "Where do I park?" "What do I bring?" The desk answers the same handful endlessly.
Recalls slip through
Six-month check-ups and follow-ups depend on someone remembering to reach out. Usually, no one does.
A receptionist that books while you treat.
Connect your calendar and the agent knows your services, providers, and open slots. It answers patient questions, offers real times, and books, reschedules, or cancels straight into your diary — in any language.
- Books, reschedules & cancels in your calendar
- Answers hours, prices, insurance & prep questions
- Replies in the patient's own language, 24/7
Reminders that fill chairs. Recalls that bring patients back.
Group patients into live segments — upcoming visits, six-month recalls, lapsed patients — and let automated WhatsApp journeys handle reminders and win-backs. When a patient replies, the agent takes over to rebook.
- Appointment reminders & confirmations
- Six-month recalls & lapsed-patient win-backs
- A reply pauses the journey and hands off to rebook
Routine questions handled. The sensitive ones reach a person.
Every message becomes a ticket. Helpdesk resolves the everyday ones — hours, directions, prep, insurance — within your business hours, and routes anything clinical or urgent to the right member of staff.
- Auto-resolves hours, directions & prep questions
- Follows your business hours & holidays
- Routes clinical or urgent messages to staff
One patient, one journey
How a patient flows through it all.
The three products share the same patient, calendar, and context — so nobody gets forgotten between the first message and the next visit.
Books a visit
Dana messages after hours. The agent offers real slots and books her in with Dr. Levi.
Gets reminded
A reminder lands the day before. She confirms, and the chair stays full — no no-show.
Asks a follow-up
Afterwards she has a question. Helpdesk answers the routine part and flags the clinical bit to Dr. Levi.
Comes back
Six months on, a recall reaches her automatically. She rebooks — and the cycle keeps turning.
Connected to your stack
Works with the tools your clinic already runs on.
Plug in your calendar and channels, and the whole system reads live availability and patient details — no double entry.
Outcomes
What clinics see in the first 90 days.
Fuller diaries, fewer no-shows, and a front desk that finally gets to breathe.
Questions
For clinics, answered.
Calendars, booking, reminders, and where a person always steps in.
Talk to usGive your clinic a front desk that never sleeps.
Connect your calendar and start booking, reminding, and answering patients on every channel — today.