Ask the AssistantLabs agent right here on the page. It knows the product, the setup steps and the billing rules, and it answers in seconds. Prefer WhatsApp? Same agent, same thread — and the team steps in whenever a question needs a person.
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Whichever you pick, the conversation lands in one inbox — so you never have to tell the story twice.
The fastest lane. The agent replies immediately, and our team picks up anything that needs a person — in the same thread.
Open WhatsAppSetup questions, billing rules, what a feature does, why a message did not send. It has the documentation and it answers in seconds.
Ask the agentBest for anything with a file attached — an invoice, a screenshot, a log, a contract.
Send an emailA screen share with someone who builds this. The right call for an integration, a migration, or a first launch.
Pick a timeBefore you write
Most of what support gets asked is already written down. These four cover it.
Step-by-step playbooks for connecting WhatsApp, training the agent, and going live.
Open AcademyEverything we shipped, newest first. Worth a look before asking whether something exists.
See the changelogWhat a conversation costs, what the free plan includes, and how the monthly bill is built.
See pricingSomething missing, or something broken? It goes straight to the product team.
Send a requestMake it faster
Send these with your first message and we can usually answer on the first reply instead of the fourth.
The agent's name, or the WhatsApp number it answers on. Most accounts run more than one.
What you did, what you expected, and what you got instead.
Rough date and time. It is how we find the exact conversation in the logs.
One picture of the screen or the chat usually replaces three messages.
Support FAQ
Hours, languages, plans, and when a human takes over.
Ask on WhatsAppOne message is enough. Tell us what is not working and we will take it from there.