Connect WhatsApp Business — to Claude.
Read your WhatsApp, Instagram and Messenger conversations, see who is waiting for a reply, and answer customers from Claude, on the number your customers already know.
Start 14 days free- Official WhatsApp Business Platform
- You approve every reply
What it does
Your inbox, inside Claude.
WHO IS WAITING
Know who is waiting, without opening WhatsApp.
Ask Claude and get the list, newest first, with what each customer asked. Catch up on any conversation in one sentence instead of scrolling.
- Who is waiting for a reply, on all three channels
- A one-sentence summary of any conversation
- Search every conversation in the words your customers used
REPLY FROM CLAUDE
Say what to answer. You see it before it goes out.
Tell Claude what to say and it writes the reply in your words. Nothing is sent without you, and nothing is sent once a 24-hour window has closed.
- You approve every reply before it is sent
- From the number your customers already know
- Tells you when a 24-hour window has closed
LABELS AND CHANNELS
Keep it tidy. Add Instagram and Messenger when you want.
Tag conversations as VIP, complaint or follow-up without leaving the chat. WhatsApp is included; Instagram and Messenger are $5 a month each.
- Labels for VIPs, complaints and follow-ups
- WhatsApp Business included in the plan
- Instagram and Messenger, $5 a month each
From the chat
Just ask Claude.
Type it the way you would say it. A few things owners ask every day:
- Who is waiting for a reply?
- What did Dana ask about yesterday?
- Tell Yossi his order ships tomorrow morning.
- Find everyone who asked about the blue dress.
- Label the last three complaints as follow-up.
- Which Instagram messages came in today?
From the Claude directory
Install it in four steps
About five minutes. You need Claude and a WhatsApp Business number.
STEP 1
Add the plugin to Claude
Paste the line above into a new chat and Claude finds the plugin in its directory and offers to add it. Or go to Customize → Plugins → Discover, search WhatsApp, and click Add.
In Claude Code, run:
/plugin marketplace add Assistant-Labs/claude-plugin
/plugin install assistantlabs-whatsapp@assistantlabsSTEP 2
Add the WhatsApp connector
Open claude.ai/customize/connectors, click + Add, then Add custom connector. Name it WhatsApp, paste the address above and click Continue, then Add. Claude finds the sign-in by itself. Click Connect and sign in with AssistantLabs, or sign up free. No key or password goes into the chat.
STEP 3
Type /connect-whatsapp
Claude checks what is connected and sends you the link to connect your WhatsApp Business number. Add Instagram or Messenger later with /connect-whatsapp instagram or /connect-whatsapp messenger.
STEP 4
Connect your number through Meta
The link opens Meta's own window. Sign in to Facebook, pick your business and confirm your WhatsApp Business number. If you use the WhatsApp Business app, it keeps working on the same number. Then go back to Claude and ask who is waiting for a reply.
Coexistence
Keep using the WhatsApp Business app
Your number stays in the WhatsApp Business app on your phone and works in Claude at the same time. Meta calls this coexistence. Chats you answer on the phone show up in Claude, and replies sent from Claude show up on the phone.
Keeps working
- Your 1:1 chats, on the phone and in Claude
- Your contacts
- Voice and video calls, catalog, orders and business profile
- WhatsApp Web and desktop, with up to four linked devices
Changes when you connect
- Disappearing messages, view once and live location turn off in 1:1 chats
- Broadcast lists become read-only
- Groups stay in the app; Claude does not see them
- Linked devices sign out once; link them again
- The Windows and WearOS apps stop working
- Meta tells your customers their chats now run on its business service
One price. WhatsApp included.
No setup fee and no contract. Cancel any time.
- WhatsApp Plugin for Claude
$10/ month
- Your WhatsApp Business number
- Every conversation, readable in Claude
- Replies from Claude, inside the 24-hour window
- Labels and search across conversations
Instagram or Messenger: $5 a month each
14 days free, then billed monthly
Start 14 days free - What you would pay
- WhatsApp$10 / month
- WhatsApp + Instagram$15 / month
- WhatsApp + Instagram + Messenger$20 / month
The 24-hour window, in plain words
WhatsApp, Instagram and Messenger deliver a normal reply only within 24 hours of the customer's last message. Inside that window you can answer from Claude as much as you need.
After that, WhatsApp only accepts an approved message template, and Instagram and Messenger have no templates at all: the customer has to write first. This plugin sends no templates. When a window has closed it tells you so instead of trying, and the window opens again the moment the customer writes. WhatsApp templates and an AI agent that answers for you come with the AssistantLabs Agents plans.
Questions
Is this an AI agent that answers for me?
No. It is your inbox inside Claude: Claude reads your conversations and sends the replies you approve. If you want an agent that answers customers on its own, that is the AssistantLabs Agents plans.
Can I message a customer who has not written in over 24 hours?
Not with this plugin. On WhatsApp that needs an approved template, which comes with the Agents plans. Instagram and Messenger have no templates, so there the customer has to write first. The plugin tells you when a window has closed.
Which channels does it cover?
WhatsApp Business is included. Instagram and Messenger are $5 a month each.
What happens after the 14 free days?
You pick the plan to keep going, at $10 a month for WhatsApp plus $5 for each extra channel. If you do nothing, replies from Claude stop until you do.
Can I move to a bigger plan later?
Yes. You can upgrade to any AssistantLabs plan at any time, and your conversations and channels stay connected.
Does Meta charge me as well?
Meta bills message templates, and from October 2026 replies past the first 1,000 a month per number, to your WhatsApp Business account. In Israel a reply costs about 1.6 agorot. Messages customers send you are free.
Your WhatsApp, inside Claude.
14 days free. Then $10 a month for WhatsApp.
WhatsApp, Instagram and Messenger are trademarks of Meta Platforms, Inc. AssistantLabs is not affiliated with or endorsed by Meta.